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About us

The Palm Spa

The Palm Spa focuses on the quality of professional service along with our top of the line products. Our concept touches its traditional Hoi An architectural design combining with a taste of modern luxury influenced by local culture and its people. We provide highly trained professional therapists allowing our guests to receive revitalizing and relaxing treatments reaching a high level of well-being. The Palm Spa is composed of 14 private rooms, 2 VIP rooms, 2 Foot Massage room, other facilities (Jacuzzi, sauna, and herbal steam room) and a Beauty Salon.

A complete get away to an enticing invitation to experience a world of peace and tranquility.

Palm Pavilion

Experience pure indulgence by reserving treatment on our beachfront pavilion and enjoy our stunning view of the famous Cua Dai Beach front. Find balance and calmness as our professional masseuse creates customized sequence of therapies to suit your relaxing moment.

Mission

Our mission is to ensure quality and professional service to guest’s well-being through massage therapies. Our aim is to offer relaxation treatments and therapeutic techniques that treat and revitalize the body and mind.

The Palm Spa Facilities

  • Pungent sauna & steam room
  • Hot and cold Jacuzzi plunge
  • Separate male and female lockers
  • Relaxing Spa Bar with breathtaking landscape views.

Operating Hours

The palm spa is open from 9AM to 10PM ; Last booking is at 9:30AM
Spa Pavillion is open from 10AM to 6PM ; Last booking is at 5PM

Reservations and Arrival Time

For your convenience kindly book an appointment in advance to reduce your waiting time. We encourage you to arrive at least 30minutes prior to your appointment schedule to enjoy our deluxe facilities.

Late Arrivals

Late arrivals are subject to time deduction to prevent inconvenience to the next guest scheduled. On certain occasions that there are no bookings following your treatment, we may be able to provide you the full treatment without time reduction. Arriving 30 minutes beyond your booking time will be recommended to re-schedule your appointment.

Cancellation Policy

For cancellations, kindly advise us at least five (5) hours before your scheduled time.

Valuables

A Jewelry box is provided in each locker cabinet for safekeeping. However, we highly recommend you not to wear any jewelry during your scheduled treatment. The management will not be held liable for loss of money or valuables brought within the spa premises.

Spa Etiquette

Our Spa surroundings is serene, we request everyone to respect the right to enjoy relaxation and privacy. Mobile phones should be switched off during the treatment as well as speaking in low tone of voice while in the spa. Smoking and alcoholic beverages is strictly prohibited.

Health Conditions

We require you to advise us of any health conditions that would possibly affect your treatment. The management will not hold any liabilities resulting failure of notification of health conditions.

Pregnancy

We offer special spa treatments for expecting mothers. We highly recommend you to kindly allow our team to guide you on choosing your specific treatment.

Payment

In-house guests may charge your spa services to your room.

All prices are listed in Vietnamese Dong (VND) and US currency inclusive of 30% special tax, 10% VAT and 5% service charge.

We accept cash and major credit cards.